Normal emails resumed..

Welcome to 2012. As HDD price stabilized, though the price is still high, we have our January PC Price List ready for downloaded.

Effective December 31, 2011, Seagate will be changing its warranty policy from a 5 year to a 3 year warranty period for Nearline drives, 5 years to 1 year for certain Desktop and Notebook Bare Drives, 5 years to 3 years on Barracuda XT and Momentus XT, and from as much as 5 years to 2 years on Consumer Electronics. The details on the new warranty periods are as follows: Constellation 2 and ES.2 drives: 3 years; Barracuda and Barracuda Green 3.5-inch drives: 1 year; Barracuda XT: 3 years; Momentus 2.5-inch (5400 and 7200rpm): 1 year; Momentus XT: 3 years; SV35 Series - Video Surveillance: 2 years; Pipeline HD Mini, Pipeline HD: 2 years.. Mission-critical and retail products are not affected by this change. The new warranty periods will apply to shipments from 31 December. Details: http://www.tweaktown.com/news/21940/seagate_follow_wd_in_warranty_cuts_goes_one_step_further/DV/index.html

Western Digital in a strange move, has cut the warranty of Caviar Blue, Caviar Green and Scorpio Blue drives from three to two years. Channel partners received a letter from SelectWD explaining the news, where it is said that Caviar Black and Scorpio Black drives will still receive five-year warranties. This new warranty policy will be effective for drives shipped from January 2nd, 2012. It is important that you take a moment to update your website(s) and collateral to reflect this change for effected drives shipped after January 1st, 2012. All drives shipped to distributors prior to Jan. 2nd 2012 will retain the current warranty terms. Because of existing inventory in the distribution channel there will be a short period of time when some drives with a 3-year warranty will be sold at the same time as drives with a 2-year warranty. If you have any doubt about the warranty of a drive you purchased, you can go to support.wdc.com, select Warranty and RMA Services and proceed to the Warranty Check page.

Christmas is fast approaching. Staff at Tech-Excel SA wish you all a very Merry Christmas and Happy & Prosperous New Year. Our company’s festival season holiday will start from Friday 23rd Dec 2011 and resume normal trading on Monday 9th Jan 2012.